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Legal

Privacy Policy
& Legal Notice

How we collect, use and protect your personal data, and who we are. Last updated 16 September 2026.

In one paragraph

We collect only what we need to handle your file or answer your enquiry. We never sell your data. We share it only with the French administrations your file requires and with the people who work on it with us. You can ask at any time to see, correct or delete what we hold.

FR : L'essentiel : collecte limitée au strict nécessaire, aucune revente, partage uniquement avec les administrations concernées et les personnes travaillant sur votre dossier, droits d'accès, de rectification et de suppression à tout moment.

Legal notice

PublisherSole trader (entreprise individuelle)
Laurent Faure
Trading name
Riviera Expat Services
SIRET
832 615 686 00058
Registered address
902 Chemin de la Rouguière, 06740 Châteauneuf-Grasse
Publication director
Laurent Faure
Contact
riviera.expat.services@gmail.com · +33 7 46 37 71 29
Hosting
Hostinger International Ltd

FR : Mentions légales obligatoires. Vérifie que la ligne hébergeur correspond bien à ton offre Hostinger et complète l'adresse de l'hébergeur si tu veux être parfaitement conforme.

1. Who is responsible for your data

Laurent Faure, trading as Riviera Expat Services, is the data controller for all personal data collected through this website and in the course of providing our services. For any question about your data, write to riviera.expat.services@gmail.com.

2. What we collect, and why

Booking a call

Name, email, phone, and what you tell us about your situationCollected through our Calendly booking page
To hold the call
Legal basisSteps taken at your request prior to entering a contract
Art. 6(1)(b) GDPR

Handling your file

Identity documents, visa and residence details, address, family situation, income evidence and any document the relevant French administration requiresProvided by you, by email or in person
To perform our contract
Legal basisPerformance of the contract between us, and our legal obligations
Art. 6(1)(b) and (c)

The assistant on this site

NothingThe guided assistant runs entirely in your browser. Your clicks are not recorded, not transmitted and not stored. Closing the window erases the conversation.
No data

FR : Le chatbot est purement local, aucune donnée n'est enregistrée ni transmise. C'est un vrai argument de confiance, et c'est exact techniquement.

3. Who sees your data

Only three categories of recipient, and never anyone else:

The administrations

Prefecture, sub-prefecture, ANEF, CPAM, CAF, ANTS and any other body your specific file requires.

Our own team

Laurent Faure and Anabela, plus any subcontractor bound by a confidentiality agreement when a file requires it.

Our technical providers

Our host, our email provider and Calendly, strictly to operate the site and the booking system.

We never sell your data, never rent it, and never pass it to advertisers. Where a provider is based outside the European Union, the transfer is covered by the European Commission's standard contractual clauses.

4. How long we keep it

Enquiries that do not become files
12 months
Client filesFrom the end of our engagement
5 years
Invoices and accounting recordsFrench commercial law obligation
10 years

5. Your rights

Under the GDPR and the French Data Protection Act you may ask us to give you a copy of your data, correct it, delete it, limit how we use it, or transfer it to someone else. You may also object to a particular use, and withdraw consent where you gave it.

Write to riviera.expat.services@gmail.com. We answer within one month. If you are not satisfied with our answer, you can complain to the CNIL, the French data protection authority, at cnil.fr.

FR : Droits d'accès, rectification, effacement, limitation, portabilité et opposition. Réponse sous un mois. Recours possible auprès de la CNIL.

6. Cookies

This site sets no analytics cookies and no advertising cookies of its own. The Calendly booking module on the contact page and the Google Fonts used for typography may set technical cookies of their own when those pages load. You can block them in your browser settings without affecting how the rest of the site works.

7. Security

Your documents are held on access-controlled, password-protected systems and shared only with the recipients listed above. We ask you never to send identity documents through unsecured public channels, and we will always tell you the safest way to send us something.

8. Intellectual property

The content of this site, its texts, its structure and the Riviera Expat Services name and logo are the property of Laurent Faure. Reproduction without prior written permission is not permitted.

9. Changes

We may update this policy. The date at the top of the page always shows the version in force.

One honest caveat

This page is drafted to cover the standard GDPR and French legal-notice requirements for a service business of your size. It is not legal advice, and because you handle identity documents and residence files, which are sensitive by nature, having it checked once by a lawyer or a DPO is a sensible investment.

FR : Cette page couvre les obligations RGPD et mentions légales habituelles, mais elle ne remplace pas un avis juridique. Vu que tu manipules des pièces d'identité et des dossiers de séjour, une relecture par un avocat ou un DPO serait prudente.

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